Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!elroy.jpl.nasa.gov!jarthur!uci-ics!ucla-cs!smcnet!byoder
From: byoder@smcnet.smc.edu (Brian Yoder)
Newsgroups: comp.sys.ibm.pc
Subject: Re: How to recover file when size=0?
Summary: Norton Unerase & Other tools
Keywords: unerase
Message-ID: <1990May5.004219.1582@smcnet.smc.edu>
Date: 5 May 90 00:42:19 GMT
References: <3520@tymix.UUCP> <1990May2.213153.19997@smcnet.smc.edu> <3155@rodan.acs.syr.edu>
Organization: Peter Norton Computing
Lines: 58

In article <3155@rodan.acs.syr.edu> amichiel@rodan.acs.syr.edu (Allen J Michielsen) writes:
>In article <1990May2.213153.19997@smcnet.smc.edu> byoder@smcnet.smc.edu (Brian Yoder) writes:
>>In article <3520@tymix.UUCP> pnelson@hobbes.UUCP (Phil Nelson) writes:
>>>The end result is that my file now has length = 0. Norton says there is 
>>>nothing to read, but I don't believe him. Can anyone help?

>>I wish you had included more information about exactly what happened, but from
>>the sounds of it you might be able to use Norton UnErase to manually
>>unerase the part of the file you downloaded.  

>   The more precise procedure, is to come up with informations strings of text
>or data that are in the file, a phrase or something (it helps but isn't needed)
>You'll select the whole data partition, & search for that string.  When finding
>it, you need to make a map of the file location.  The go into unerase, & type
>the 'file' map into unerase, and save the file.
>   Unfortunately, I have yet to see a case (& I do this daily) where any 
>version of norton will/can automatically add clusters to recovering a LOST
>file.  

You are correct, there is no AUTOMATIC way to find and add lost clusters
because there's no information on which to operate.  

>As a matter of fact, I have kept the old versions of norton because 
>in MANY ways they work BETTER for doing this. (are u listening ?)  

Yup. I'm listening. Objection Noted.

>I find the
>file w/the new, then recover it with the old.  Sad but true.   I also own 
>PCTools version 5.0, While I like the the windowing system much better than the
>norton commander & stuff  (still, are u listening); 

I hear you. We are always working to improve our interface (and the guts too).
If you have any specific recommendations (or gripes) please pass them along.

>& the performance is better
>as a recovery program pctools didn't last the first week.

Thanks.

>   My shrink wrap on the mac utilities is about to be ripped open, first chance
>I get.  

I hope you are talking about our Mac utilities.  I have been testing them
for a few weeks and they are (if I do say so myself) outstanding.
It'll be worth the wait.

Just in case you are interested, we just announced the impending release of
Norton Utilities for unix too.  We have been busy beavers around here
lately!

Brian Yoder

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| Brian Yoder                 | answers *byoder();                            |
| uunet!ucla-cs!smcnet!byoder | He takes no arguments and returns the answers |
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