Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uunet!zephyr.ens.tek.com!orca.wv.tek.com!pogo!denised
From: denised@pogo.WV.TEK.COM (Denise DiGiovanni)
Newsgroups: comp.sys.mac.system
Subject: Re: Palatino stopped working
Keywords: Laserwriter fonts Palatino bitmap
Message-ID: <9022@pogo.WV.TEK.COM>
Date: 4 May 90 17:42:35 GMT
References: <1298@nisca.ircc.ohio-state.edu>
Reply-To: denised@pogo.WV.TEK.COM (Denise DiGiovanni)
Organization: Tektronix, Inc., Wilsonville,  OR.
Lines: 27

In article <1298@nisca.ircc.ohio-state.edu> talley@hpuxa.ircc.ohio-state.edu (James T. Talley) writes:
>I just ran across an interesting problem that I was able to fix,
>but I'd like to know a little more about what was going on.  We
>have a Mac II connected to a Tektronix color printer as well as
>to a network with a Laserwriter II/NTX.  When we got a recent
>upgrade to the Tektronix printer driver, they sent along large
>sizes of the bitmap fonts for Avant Garde, Palatino, and other
>Laserwriter fonts.  The Tektronix is a bitmap printer (300 dpi)
>and needs the large bitmap fonts to produce crisp images.
>
>When we installed the larger sizes, Palatino stopped working with
>the Laserwriter.  The printing dialog would say that it was

James,

The Palatino font diskette that was shipped in the very first few upgrade
kits was corrupt and caused the LaserWriter to not recognize Palatino.
Your fix of installing the LaserWriter fonts over the DX fonts was correct.

If you would like to receive a replacement font diskette, you can call our
Technical Support Hotline at 1-800-835-6100 or send me email.

Denise DiGiovanni
denised@pogo.wv.tek.com
Senior Technical Support Specialist
Tektronix, Inc.
Graphics Printing & Imaging Division