Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request
From: Todd Inch <gtisqr!toddi@nsr.bioeng.washington.edu>
Newsgroups: comp.dcom.telecom
Subject: Re: AT&T "Excellence"
Message-ID: <8236@accuvax.nwu.edu>
Date: 22 May 90 21:58:43 GMT
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Reply-To: Todd Inch <gtisqr!toddi@nsr.bioeng.washington.edu>
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X-Telecom-Digest: Volume 10, Issue 383, Message 2 of 9


PMW1@psuvm.psu.edu (Peter Weiss) and drilex!carols@husc6.harvard.edu
(Carol Springs) discuss AT&T asking if the customer received
"excellent service".

My wife called AT&T yesterday and asked them to drop our "Reach Out
Washington" (which wasn't saving us any money :-() and got the same
"Did I give you excellent service?" question at the end of the call.

Yes, she did get good service, the rep didn't try to talk her out of
it or anything and understood her request.

My bet is on a new slogan for their TV commercials.


Todd Inch, System Manager, Global Technology, Mukilteo WA  (206) 742-9111
UUCP: {smart-host}!gtisqr!toddi    ARPA: gtisqr!toddi@beaver.cs.washington.edu