Path: utzoo!attcan!uunet!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: john@bovine.ati.com (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: Choosing No Long Distance Carrier (was: I Have no LDC) Message-ID: <8271@accuvax.nwu.edu> Date: 25 May 90 03:45:07 GMT Sender: news@accuvax.nwu.edu Reply-To: John Higdon Organization: Green Hills and Cows Lines: 34 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 385, Message 1 of 10 Brian Litzinger writes: > Several people responded that having no default long distance carrier > can happen in the normal course of business. I.E. you just ask for no > long distance carrier. > Well, the PacBell representative I spoke with disagrees. Double Well, that representative should be reported. I order telephone lines constantly for remote broadcasts and other purposes where they want a phone on the site. These are the questions I am *always* asked and the answers I give: Jack type: RJ11C Touch tone: Yes LD Carrier: None "Fine, thank you for your order, Mr. Higdon." Ordering lines with no carrier is SOP. I'm beginning to believe that the greenest trainees are put in the residence service order department. Do what I do: whenever you order residence service (and I've ordered plenty of that in my time) ask immediately to speak to a supervisor. Say, "I have a complex order here and I don't want to have to repeat it all twice -- once to you and again to the person you will have to turn me over to." If you are dealing with service in the San Jose area, ask for Chris or Mrs. Ford at 811-5700. John Higdon | P. O. Box 7648 | +1 408 723 1395 john@bovine.ati.com | San Jose, CA 95150 | M o o !