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From: lgreen@pnet01.cts.com (Lawrence Greenwald)
Newsgroups: comp.sys.amiga
Subject: AtalkIII Sundries
Message-ID: <2952@crash.cts.com>
Date: 2 Jun 90 01:16:03 GMT
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Organization: People-Net [pnet01], El Cajon CA
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X-Local-Date: 1 Jun 90 18:16:03 PDT

Sorry to waste net bandwidth, but the following response via E-mail got lost
somewhere between Usenet and Bitnet.

CCUCARD%indsvax1.bitnet@uicvm.uic.edu (Paul Cardwell) writes:
>
>
>        I recently called Oxxi, to ask about their lastest update of
>        Atalk III.  I was told the latest (1.3 version?) of Atalk hasn't
>        been released.  The sales person (that I spoke with),
>        CANNOT speak english clearly!
>        I was pissed!  I like Atalk3, but I couldn't get a word in
>        english about HOW MUCH the UPGRADE IS and WHAT has been updated.
>
>        I tried asking, "Could you have someone send me information
>        on the latest update,like 1.3?"
>
>        Since I cannot get information on upgrades from OXXI, could
>        someone on here (or the author of Atalk III), please
>        send me mail on the updates to Atalk III and how much it
>        will cost me (from 1.1b to 1.?)?
>
>        Irony: I'm using Atalk iii right now to write this message.
>
>        Paul, "A friend of mine asked, "Wanna buy a MAC?", I replied
>               'No I'm not hungry.'"

Paul, I'm very surprised at this. I bought A-Talk III about a year ago and
I've upgraded twice. Both times the folks at Oxxi were very polite and I
received the upgrade within a week or so. 

what you've described is clearly a mark of something gone wrong in customer
service! Insist on speaking to the management...let the high mucky-mucks know
you are dis-satisfied with the customer support!!

Anyway, the current version released (current to me at least) is 1.2d. And I
believe 1.3 HAS been released. Cost should be about eight (8) bucks.

Larry Greenwald

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