Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uwm.edu!uwvax!uwslh!lishka
From: lishka@uwslh.slh.wisc.edu (Chris Lishka (hang loose...) )
Newsgroups: comp.sys.handhelds
Subject: Re: ROM upgrades and high prices....
Message-ID: <1990May31.141255.19141@uwslh.slh.wisc.edu>
Date: 31 May 90 14:12:55 GMT
References: <543@uni2a.unige.ch> <30345@cup.portal.com>
Organization: Wisconsin State Laboratory of Hygiene
Lines: 33

Stephen_J_Thomas@cup.portal.com writes:

>$50 for a hp48SX ROM upgrade?!?!  Stop giving HP such ideas?  How about $5.
>It should be for free, considering the machine does not perform according
>to specs, i.e., the owner's manual.

I think $50 is fair.  I don't think they would do it for $5.  They may
not even do it for $50.

There are plenty of large programs and operating systems that "don't
perform according to the specs, i.e., the owner's manual." In most of
the cases I know, the company usually offers an upgrade for a modest
fee.  The *really* good companies offer free upgrades for problems
(apparently, one PC software company is offering free upgrades to
their Window 3.0 compatible software, but they are asking that the
users contribute money towards an environmental cause instead of
paying money for the upgrade). 

I pulled $50 "out of a hat" as a ball-park figure.  I won't complain
if HP offers free upgrades!  However, considering that the hp48sx's
are probably not easy to repair (let alone desolder and then resolder
ROMs) $50 certainly seems fair.

Some other article mentioned a possible hp sponsored swap of machines
with old ROMs for machines with new ROMs (for a fee, I would assume).

					.oO Chris Oo.

-- 
Christopher Lishka 608-262-4485  "Dad, don't give in to mob mentality!"
Wisconsin State Lab. of Hygiene                                -- Bart Simpson
   lishka@uwslh.slh.wisc.edu     "I'm not, Son.  I'm jumping on the bandwagon."
   uunet!uwvax!uwslh!lishka                                    -- Homer Simpson