Path: utzoo!censor!comspec!humvax!becker!geac!jtsv16!uunet!zephyr.ens.tek.com!uw-beaver!sumax!ole!ray
From: ray@ole.UUCP (Ray Berry)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Good experience with mail order.
Message-ID: <1567@ole.UUCP>
Date: 4 May 90 19:14:50 GMT
References: <2544@cbnewsk.ATT.COM>
Reply-To: ray@ole.UUCP (Ray Berry)
Distribution: usa
Organization: Seattle Silicon Corporation, Bellevue, WA.
Lines: 20


	Speaking of good vendors.. I'd like to put in a plug for PC Connection
of Marlowe, NH.
	I bought a Mountain tape drive from these guys.  There price was as
good as any I could find.  It arrived the *next* day via air-freight at no
additional cost.  
	The Mountain drive wouldn't work in my system (interrupt/DMA prob-
lems.).  I called PC Connect's tech support guys.  They listened to my story
and told me they would ship another drive immediately to see if I had a 
compatibility problem, or simply a bad drive or controller.  They did *not*
make me return the first drive in order to get the replacement.  I was
impressed.  The 2nd drive arrived a couple days later and worked no better
than the first.  I sent both drives back with a note and my credit card
refund was posted within 48 hours.
	Folks, it doesn't get any better than this.  I'm used to mediocre
treatment at the hands of mail-order houses.  It was a refreshing change to
be treated so nicely by PC Connection.  
-- 
Ray Berry  kb7ht  uucp: ...ole!ray CIS: 73407,3152 /* "inquire within" */
Seattle Silicon Corp. 3075 112th Ave NE. Bellevue WA 98004 (206) 828-4422