Path: utzoo!utgpu!news-server.csri.toronto.edu!clyde.concordia.ca!uunet!samsung!usc!apple!keith
From: keith@Apple.COM (Keith Rollin)
Newsgroups: comp.sys.mac.programmer
Subject: Re: I give up
Message-ID: <41406@apple.Apple.COM>
Date: 28 May 90 23:50:13 GMT
References: <593.26614be6@waikato.ac.nz>
Organization: Apple Computer Inc, Cupertino, CA
Lines: 33

In article <593.26614be6@waikato.ac.nz> ccc_ldo@waikato.ac.nz (Lawrence D'Oliveiro, Waikato University) writes:
>I was trying to download the keyboard diagrams from AppleLink, and I
>found what looks like a problem with one of them--namely, the Enhanced
>ADB Italian keyboard: AppleLink (4.0, we haven't got 5.0 in NZ yet)
>reports a problem trying to read the file info (or something like that).
>
>I tried reporting this to MacDTS, and got a message back telling me
>to refer my "problem" to European (!) Developer Tech Support.
>
>So much for trying to be helpful. They can stuff it.

Lawrence,

I don't know what the reason was for suggesting that you contact your
local DTS office. Certainly referring you to Euro.DTS was wrong! I
think that whoever responded to your applelink got confused between
Austria and Australia.

In any case, I've forwarded your message above to my manager and to the
person in charge of most of the items in the Developer Services section
of AppleLink.  Hopefully, that will get everything sorted out.

In the future, if you have problems when dealing with DTS or any other
branch of Apple's Developer Support Group, you can send your comments
to Dave Szetela at SZETELA on AppleLink, or szetela@applelink.apple.com
on the InterNet.

-- 
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Keith Rollin  ---  Apple Computer, Inc.  ---  Developer Technical Support
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"Argue for your Apple, and sure enough, it's yours" - Keith Rollin, Contusions