Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!usc!samsung!uakari.primate.wisc.edu!uflorida!stat!sun13!fsu!prism!gt0159a
From: gt0159a@prism.gatech.EDU (LEVINSON,MARC LOUIS)
Newsgroups: comp.windows.ms
Subject: Re: Floppy Problem - Not a BUG, is it?
Keywords: ToolBook Installation Bug Floppy
Message-ID: <10059@hydra.gatech.EDU>
Date: 2 Jun 90 22:42:13 GMT
References: <2213@inews.intel.com> <9691@sbcs.sunysb.edu>
Distribution: usa
Organization: Georgia Institute of Technology
Lines: 20


It sounds like the same problem I have been having with Microsoft problems
for years - they use cheap diskettes!  I have not rec'd my Win3.0 upgra yet,
but I expect to send back/replace several diskettes when they are unreadable.

If anybody at Microsoft is listening, how about improve your Quality Control?
A little maintainance and cleaning on your diskette duplicators might help.
Also, spec and test for better quality disks, $.05 more for better quality
diskettes is worth far more than disgruntled customers angrily requesting
replacement disks.  People expect software to be functional when they buy it.
Bugs are intolerable, but even worse is not being able to read a diskette
to find out if the software even works!

- Marc

-- 
LEVINSON,MARC LOUIS
Georgia Institute of Technology, Atlanta Georgia, 30332
uucp: ...!{allegra,amd,hplabs,seismo,ut-ngp}!gatech!prism!gt0159a
ARPA: gt0159a@prism.gatech.edu  or marc@isye.gatech.edu