Path: utzoo!attcan!utgpu!news-server.csri.toronto.edu!rutgers!usc!zaphod.mps.ohio-state.edu!math.lsa.umich.edu!srvr1!turbo.engin.umich.edu!elh From: elh@caen.engin.umich.edu (Ed_Han) Newsgroups: comp.sys.ibm.pc Subject: Re: PC BRAND 20 MHZ 386 Machines Message-ID: <1990Jun10.175505.21209@caen.engin.umich.edu> Date: 10 Jun 90 17:55:05 GMT References: <46912@iuvax.cs.indiana.edu> Sender: news@caen.engin.umich.edu (CAEN Netnews) Reply-To: elh@caen.engin.umich.edu (Ed_Han) Distribution: usa Organization: caen Lines: 27 In article fish@gemed.ge.com (Mark Fisher x4-6553) writes: >I bought a 20Mhz 386 machine from them back in March. I sent it back. >It is now June and my charge card still shows a $25.00 dollar balance >from them. My experience with them was a nightmare. They sent the >machine without a hard disk and sent a NEC 2a instead of the 3d I >ordered. Getting this straighten out took somewhere between 20 and >30 phone calls. Most of those calls were spent not getting through to >who I wanted to talk to. They don't return calls. My experience has >been to take what they say they with a grain of salt until it actually >gets done. As the man from Missouri said - you got to show me first. I have a nightmare with PC Brand too. They have a tech. guy called Karl never remembered the service he promised me, even outragely told me "You are let down if you send the machine back -- because ...", Well, it was the third time I have to pay for shipping and they still have my PC. What else could I do with the machine beside sending it back? Junk it? It's still under their one year warranty. > >You might get lucky with PC Brand. I was not lucky. I don't really >mean to rain on thier parade, but I sure feel like it was a rip off. ditto for me. >// Mark M. Fisher >// fish@gemed.ge.com Ed_Han@ub.cc.umich.edu