Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!uwm.edu!rpi!dali.cs.montana.edu!milton!hardy!djo7613
From: djo7613@hardy.u.washington.edu (Dick O'Connor)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Number(s) for Microsoft
Message-ID: <4175@milton.acs.washington.edu>
Date: 15 Jun 90 20:34:33 GMT
References: <4107@milton.acs.washington.edu> <3786@optilink.UUCP>
Sender: news@milton.acs.washington.edu
Reply-To: djo7613@hardy.acs.washington.edu (Dick O'Connor)
Distribution: usa
Organization: University of Washington, Seattle
Lines: 33

In article <3786@optilink.UUCP> cramer@optilink.UUCP (Clayton Cramer) writes:
>In article <4107@milton.acs.washington.edu>, djo7613@hardy.u.washington.edu (Dick O'Connor) writes:
>> Has anyone got a good *working* number for Tech Support at Microsoft?
>> 
>> "Moby" Dick O'Connor                         djo7613@u.washington.edu 
>
>That's the right number -- it can be busy for extended periods of
>time, but I can usually get through the same day I start trying.
>-- 
>Clayton E. Cramer {pyramid,pixar,tekbspa}!optilink!cramer


And, a semi-official response... :)

From: microsoft!sunni@uunet.uu.net
Date: Thu Jun 14 12:02:56 1990
To: uunet!cs.utexas.edu!sdd.hp.com!uakari.primate.wisc.edu!dali.cs.montana.edu!milton!hardy.u.washington.edu!djo7613
Subject: Re: Number(s) for Microsoft
Newsgroups: comp.sys.ibm.pc
In-Reply-To: <4107@milton.acs.washington.edu>
Organization: Microsoft Corp., Redmond WA

Hi. I work at MS Product Support. We have been swamped with
Windows 3.0 calls.

If you call after 4pm, you should be able to get through.

We have a program patch for Wordperfect 5.0, but I am not
aware of one for 5.1.

Sunni
"Moby" Dick O'Connor                         djo7613@u.washington.edu 
Washington Department of Fisheries           *I brake for salmonids*