Newsgroups: comp.sys.ibm.pc Path: utzoo!utgpu!cunews!ajai From: ajai@sce.carleton.ca (Ajai Sehgal) Subject: Re: All these Windows 3.0 questions ... Message-ID: Sender: news@ccs.carleton.ca (news) Organization: Carleton University, Ottawa, Canada References: <7356@ucrmath.ucr.edu> Distribution: usa Date: 4 Jul 90 14:34:42 GMT YES Microsoft does have telephone support. Unfortunatly some of the problems being encountered are new to them as well. With the mirad of systems configurations out there you can't expect the MS techs to know all of them. One of the purposes of this net is for the sharing of technical knowledge and experience. With the number of people on this net and the amount of knowledge and experience, posting a question here is far better than asking MS tech support. And by the way, with reference to the comment on whether or not people are buying the product. Microsoft tech support doesn't ask what your licence or registration number, or even if you own the product! They do the best they can to help solve the problem. I spent some time on the phone with MS Windows support group in Toronto and they did their best to help. Unfortunatly their suggestions didn't work and the solution to the problem came from a buddy on a local BBS. So all you folks with problems keep posting your questions and all you gurus keep posting your answers. Thats what makes this network such a valuable re- source. -- Ajai.