Path: utzoo!attcan!uunet!cs.utexas.edu!rutgers!pyrnj!esquire!baumgart From: baumgart@esquire.dpw.com (Steve Baumgarten) Newsgroups: comp.sys.mac.comm Subject: Re: NFS on the Mac Message-ID: <2133@esquire.UUCP> Date: 3 Jul 90 14:33:42 GMT References: <6692@umd5.umd.edu> <855@mdavcr.UUCP> <268138A0.6F2B@intercon.com> <32354@ut-emx.UUCP> <26867E21.18CE@intercon.com> <8873@goofy.Apple.COM> <26882E2B.2AC7@intercon.com> Sender: news@esquire.UUCP Reply-To: baumgart@esquire.dpw.com (Steve Baumgarten) Organization: Davis Polk & Wardwell Lines: 20 In-reply-to: amanda@mermaid.intercon.com (Amanda Walker) In article <26882E2B.2AC7@intercon.com>, amanda@mermaid (Amanda Walker) writes: >We offer a money-back guarantee on our software, although we generally >request the chance to fix problems before a customer returns the software. >We also include a year's worth of unlimited technical support by phone, >fax, and email with everything we sell. > >Granted, most software houses aren't so liberal with support, and disclaim >any responsibility for their product. Well, this is getting pretty far afield, but I just read in MacWEEK that even big bad Microsoft is providing unlimited tech support, 12 hours a day, for Windows 3.0 (I think even toll-free, though I'm not sure). And given their track record for ".0" releases, I have a feeling that 12 hours a day may not be enough... :-) -- Steve Baumgarten | "New York... when civilization falls apart, Davis Polk & Wardwell | remember, we were way ahead of you." baumgart@esquire.dpw.com | cmcl2!esquire!baumgart | - David Letterman