Path: utzoo!attcan!uunet!samsung!usc!zaphod.mps.ohio-state.edu!uwm.edu!bionet!agate!shelby!neon!pescadero.Stanford.EDU!philip
From: philip@pescadero.Stanford.EDU (Philip Machanick)
Newsgroups: comp.sys.mac.misc
Subject: Re: Expensive doorstops
Message-ID: <1990Jul4.183014.10692@Neon.Stanford.EDU>
Date: 4 Jul 90 18:30:14 GMT
References: <1990Jul4.011508.10300@eng.umd.edu> <1990Jul3.192829.2745@kth.se>
Sender: news@Neon.Stanford.EDU (USENET News System)
Reply-To: philip@pescadero.stanford.edu
Organization: Computer Science Department, Stanford University
Lines: 32

In article <1990Jul4.011508.10300@eng.umd.edu>, russotto@eng.umd.edu
(Matthew T. Russotto) writes:
> In article <1990Jul3.192829.2745@kth.se> d88-jwa@nada.kth.se (Jon
W{tte) writes:
> >
> >
> >Stuff the things into the car and drive home (DAMN! something
> >gets very wring with the car and I barely get home at all)
> >Unpack, plug in, install everything. Hit power switch.
> >
> >Nothing.
> 
> >I've bought four macs during my lifetime. Two of these have
> >been DOA. Isn't this kind of "quality" hurting APple's image ?
> >On the other hand, _when_ they work, they keep it up flawlessly.
[Hmm. stories of blown analog boards etc...]
> I don't think Apple has too much control over DOAs-- most of them seem
> to be due to obvious shipping damage (like the two I've seen-- in both cases,
> the circuit board was actually cracked)  Maybe they need to be packed better,
> but there seems to be sufficient styrofoam...
Too much, if anything. I suppose Apple pays someone to design these
things, but they aren't exactly environment friendly.

I've been involved with the purchase of about 20 Macs over the last 5
years. I can only remember 3 DOAs, one of which was a result of bad
installation of a non-Apple internal HD in an SE. Actually, strictly
speaking, the other 2 weren't DOA, but died within days. Maybe it
depends on whether your dealer burns them in (can't expect this of
a low-markup university bookstore, perhaps).

Philip Machanick
philip@pescadero.stanford.edu