Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!cs.utexas.edu!usc!apple!chuq
From: chuq@Apple.COM (That's MR. Idiot to you)
Newsgroups: comp.sys.mac.programmer
Subject: Re: System 7.0 and MacDTS policies
Message-ID: <42438@apple.Apple.COM>
Date: 28 Jun 90 05:06:59 GMT
References: <1718@mountn.dec.com> <42434@apple.Apple.COM>
Organization: Fictional Reality. We can write it for you wholesale
Lines: 19

keith@Apple.COM (Keith Rollin) writes:

>Yes! Oh yes! As a matter of fact, we're toying with the idea of letting the
>questioner assign a priority to their question, from 1 to 4. Initial reactions
>here are that everyone would put a #1 priority on their questions, but we've
>seen that MicroSoft has used this system with satisfying results.

I've found this generally works. Most folks are honest. It ALSO helps if you
make it clear, up-front, that if you find someone putting bogus priorities
on things then you'll summarily assign a priority of 3 or 4 to everything
they send in, even if it IS important -- self-policing with a nice stick for
when people can't police themselves. 

-- 

Chuq Von Rospach   <+>   chuq@apple.com   <+>   [This is myself speaking]

Wherefore could I not pronounce 'Amen'? I had most need of blessing, and
'Amen' stuck in my throat. --Macbeth