Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!ncar!boulder!jdm From: jdm@boulder.Colorado.EDU (James D. Meiss) Newsgroups: comp.sys.sgi Subject: Re: hotter answers here Summary: Hot Line works well, if you can wait Message-ID: <22904@boulder.Colorado.EDU> Date: 29 Jun 90 00:07:18 GMT References: <9006220107.AA22564@mcirps2.med.nyu.edu> <2542@dftsrv.gsfc.nasa.gov> Sender: news@boulder.Colorado.EDU Reply-To: jdm@boulder.Colorado.EDU (James D. Meiss) Organization: University of Colorado, Boulder Lines: 17 In article <2542@dftsrv.gsfc.nasa.gov> joe@etac632.gsfc.nasa.gov (Joe Fulson-Woytek) writes: >.... The hotline person >(who's name I've forgotten) was extremely helpful and patient while I tried >out his suggestions which proved to be quite helpful. Since criticism >of the hot-line is an oft-mentioned topic, I just wanted to voice a little >thanks.... >Joe Fulson-Woytek I would also like to say that I've gotten great help from the hotline people. Last week I even had one (Peter Sullivan) call me back to find out if his suggestion had worked (it had). Other than the fact that you never get to talk to someone when you first call, I think its a great service. Jim Meiss jdm@boulder.colorado.edu