Path: utzoo!attcan!uunet!aplcen!uakari.primate.wisc.edu!sdd.hp.com!elroy.jpl.nasa.gov!zardoz.cpd.com!dhw68k!felix!birch
From: birch@felix.UUCP (Stephen Birch)
Newsgroups: comp.unix.i386
Subject: Re: Interesting ISC Support Policy
Message-ID: <147119@felix.UUCP>
Date: 28 Jun 90 16:22:43 GMT
References: <106@thor>
Sender: daemon@felix.UUCP
Reply-To: birch@felix.UUCP (Stephen Birch)
Organization: FileNet Corp., Costa Mesa, CA
Lines: 10

In article <106@thor> scjones@thor (Larry Jones) writes about Interactive:

>It seems to me that the only reasonable policy is to provide
>installation support for each and every purchase.  Am I the only
>one that feels this way?

I completely agree. It turns out that Interactive does sell a support
contract, but the prices are far too high for the average consumer to
(I believe they want about $650 per year). For this reason alone
I wish I had bought ESIX, they provide unlimited technical support.