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From: gsgi_cif@uhura.cc.rochester.edu (Gregory Gibson)
Newsgroups: comp.sys.amiga
Subject: Re: Red Death and Motherboards
Message-ID: <8221@ur-cc.UUCP>
Date: 9 Jul 90 06:34:35 GMT
References: <31539@cup.portal.com>
Reply-To: gsgi_cif@uhura.cc.rochester.edu (Gregory Gibson)
Distribution: usa
Organization: University of Rochester
Lines: 32


I recieved my Amiga 2500/30/A2286 in March.  Two weeks later the A2286
died.  Took the store three weeks to get a new one and get it installed
which isn't too bad... (Ok, i was somewhat upset...)

Two weeks later the serial I/O port died.  (I don't know, I might have
killed it.)  Took the store 9 days to take out my motherboard and send it
to Commdore, for them to process the return and send a new one back, and
for my store to recieve it, install it and call me to tell me it was ready.  

Of course the motherboard has to have a bad mouse input chip which took
my store 2 days to fix.  

I would say commodore is pretty good about warranty service things.
Except for $20 in gas and several evenings driving to the store, I
paid nothing... and computer equipment does break - it is a fact.

I think your warranty service has a lot to do with the store.

  I was told that I have had unusually bad luck and I know it's true - my
friends with amigas have not had many problems.  But when we do, the
store we deal with in Perington, NY gets the problem handled pretty
fast.  The three week delay for the new A2286 was becasue the A2286 was
back ordered by commodore, which my store called me to explain (does
anybody understand that? -> where would commodore back order it from?).


-- 

Gregory Gibson 
gsgi_cif@uhura.cc.rochester.edu or  gsgi_ltd@uordbv.bitnet
UUCP: {decvax,harvard,ames,rutgers}!rochester!ur-cc!gsgi_cif