Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!ucsd!ucbvax!van-bc!rsoft!mindlink!a665
From: a665@mindlink.UUCP (Anthon Pang)
Newsgroups: comp.sys.amiga
Subject: Re: Computability (Was Re: M.C.S. Mail order -- Nightmare)
Message-ID: <2381@mindlink.UUCP>
Date: 8 Jul 90 22:46:39 GMT
Organization: MIND LINK! - British Columbia, Canada
Lines: 28

> sutela@utu.fi (Kari Sutela) writes:
> In article <2215@mindlink.UUCP> a665@mindlink.UUCP (Anthon Pang) writes:
> 
> >are competitive, but so far, the only people here who have received good
> >service from Computability, has been Americans...my case might be an
> >unfortunate incident, arising from their lack of experience in shipping
> orders
> >to Canada.
> 
> Well, I have always received good service from ComputAbility and I live in
> Finland. I have received every order in less than two weeks. Couldn't be much
> faster as it takes between one and two weeks for airmail to cross the
> Atlantic.
> I doubt that they would have any problems in international shippings.

Gee, didn't I post that 2 weeks ago ?  Anyways, since then, I've contacted VISA
in order to get a *FULL* refund (goods + shipping costs)...which I am entitled
to, having NEVER received my order.

So make that "..., has been NON-CANADIAN...".  PS, my parcel was sent snail
mail (3 weeks as estimated by Canada Post).  So far, no CANADIAN has reported
having recevied "good service" from them.  I think my comments still stand.
And I hardly think the 4 or 5 posters who have received "good service" is a
FAIR representative sample of the hundreds (thousands...millions?) who deal
with Computability, so that they can stay in business.  BTW, I got two
different explanations from their customer service reps, when they checked into
my order...one put me on hold for 8 minutes...the other waited a week to fax a
reply--I didn't receive "good service" :(