Path: utzoo!attcan!uunet!samsung!zaphod.mps.ohio-state.edu!swrinde!ucsd!hub.ucsb.edu!spectrum.CMC.COM!lars From: lars@spectrum.CMC.COM (Lars Poulsen) Newsgroups: comp.sys.mac Subject: Re: MacTools Deluxe Backup--WARNING! Message-ID: <1990Jul9.185320.2919@spectrum.CMC.COM> Date: 9 Jul 90 18:53:20 GMT References: <4758@milton.u.washington.edu> <26925193.2402@ics.uci.edu> <1990Jul6.234710.11351@spectrum.CMC.COM> Organization: Rockwell CMC Lines: 23 In article <1990Jul6.234710.11351@spectrum.CMC.COM> I (Lars Poulsen) wrote: >I received my (free) upgrade kit a couple of days ago. Like you, I had >more or less given up ... Today, Ronald Buttiglieri sent me: > Message-Id: <9007091048.AA20909@xuucp.ch.apollo.com> > Organization: Hewlett-Packard Company, Apollo Division; Chelmsford, MA > Lars, why did you say 'free'? I thought it was a $15 upgrade fee. Are they > waiving the fee due to the 4 month delay?? Do tell! I mailed in the $15 upgrade fee way back; when they got stuck in quality assurance, they refunded my $15 and apologized for having cashed the check before thay had shippable product, and promised a free copy of the product as a way to make amends. I thought that was very classy, but seemed a little suicidal. So yes, I got a free upgrade. In the mean time, as I said, I have bought Disk Express (the old version) and DiskFit, so I may not ever use MacTools. (Unless, of course, my hard disk dies ... touch wood!). -- / Lars Poulsen, SMTS Software Engineer CMC Rockwell lars@CMC.COM