Path: utzoo!attcan!uunet!philmtl!philabs!ttidca!schear From: schear@ttidca.TTI.COM (Steve Schear) Newsgroups: comp.sys.mac Subject: Re: Technical Support, 1-900-555-HELP! Message-ID: <18479@ttidca.TTI.COM> Date: 9 Jul 90 17:19:58 GMT References: <9664.268769e4@amherst.bitnet> <384@three.MV.COM> <9677.268cb7d1@amherst.bitnet> <387@three.MV.COM> Organization: Citicorp/TTI, Santa Monica Lines: 13 For those of you who feel that a particular company has intentionally not written a comprehensive user's guide in order to provide a 900 service number, therby cashing in on the purchaser's plight, I now suggest a nasty (but I believe legal) means of retribution. Call the 900, and indeed have all your friends call this number, and then refuse to pay the phone company. Most all phone companies will deduct the charge from your bill, with little or no pressure (like a wrong number). On the other hand, the company offering the 900 service will be held responsible for the charges your call incurred. In effect generating a negative billing on their otherwise positive account. If enough irate customers do this, then the company offering this 900 scam will soon find that their customer service profit center has turned into a real money looser.