Path: utzoo!attcan!utgpu!news-server.csri.toronto.edu!mailrus!cs.utexas.edu!helps!wf-aus!gustwick From: gustwick@wf-aus.cactus.org (Bob Gustwick ) Newsgroups: comp.unix.i386 Subject: Re: Interesting ISC Support Policy Message-ID: Date: 7 Jul 90 03:54:29 GMT References: <9597@cs.utexas.edu> Organization: W.F. Associates, Austin, Texas Lines: 14 harley@cs.utexas.edu (Harley Hahn) writes: > I recently talked to someone important at ISC who informed me that > all ISC Unix products are supported by the resellers, not > by ISC itself. Therefore, there couldn't be a problem. > > What am I missing here? what you are missing is that resellers get the same poor support level that is being discussed in this group. therefore resellers are as out of luck as everyone else is... so the trickle down theory fails again. ...bob