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From: gmartin@polyslo.CalPoly.EDU (Hackman)
Newsgroups: comp.virus
Subject: Re: Problems with McAfee's VSHIELD and MS Word (PC)
Message-ID: <0003.9007121452.AA11310@ubu.cert.sei.cmu.edu>
Date: 11 Jul 90 13:50:26 GMT
Sender: Virus Discussion List <VIRUS-L@LEHIIBM1>
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Approved: krvw@sei.cmu.edu

leilabd@syma.sussex.ac.uk (Leila Burrell-Davis) writes........
>I have experienced problems with PS/2-50's running VSHIELD versions
>62B and 64 when using Microsoft Word v5 and the PS/2 mouse. The
>machine frequently hangs up. Sometimes the mouse cursor continues to
>move and CAPSLOCK, etc., lights go on working, in which case the
>machine can be reset using CTL/ALT/DEL. On other occasions, there is
>no keyboard or mouse response and the machine has to be turned off.

I am the PC tech for our microcomputer lab here at Cal Poly.  I have
installed VSHIELD on all of our machines. (these include 4 PS/2 50's).
We are running various software, including MS word v5.  I have not seen
any problems of the sort that you describe.  A suggestion would be to try
setting up a batch file that removes VSHIELD before startup of MS word and
the reinstalls after returning from Word.  (vshield /remove is the option)

I had to do this with Word and several other programs that needed their
memory clean.  Hope this helps.

	-Guy

Guy Martin (Hackman)             //      Internet: gmartin@polyslo.calpoly.edu
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