Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!iuvax!ux1.cso.uiuc.edu!ux1.cso.uiuc.edu!uxa.cso.uiuc.edu!mms00786
From: mms00786@uxa.cso.uiuc.edu
Newsgroups: comp.windows.ms
Subject: Re: HIMEM.SYS woes
Message-ID: <118500040@uxa.cso.uiuc.edu>
Date: 6 Jul 90 15:32:00 GMT
References: <90@<KERCE>
Lines: 24
Nf-ID: #R:<KERCE:90:uxa.cso.uiuc.edu:118500040:000:1276
Nf-From: uxa.cso.uiuc.edu!mms00786    Jul  6 10:32:00 1990


Uh Oh! I have some bad news for you. That Gene II is the worst piece of crap
I ever ran into. I, too, bought the same system last June from Gateway. Ran
into the most incredible number of problems, especially with Windows/386
and Lotus Manuscript, my two mainstay applications. For 15 days, I received
all kinds of replacement parts (maybe its the HD, maybe its the blah blah
blah...) and spent the better part of summer operating on this system. What
added salt to injury was that the saleman had vocally assured me that the
systems ran windows/386 just fine, in fact, he himself was using the 
calculator accessory to give me my quote. I couldn't even get win/386 past
the logo.

Oh well, luckily the folks at Gateway are basically honest people who also
make mistakes just like I do. I demanded a refund, they said it was no
problem, but they couldn't refund me the money for DOS ($85). Fine, let me
speak with your President. I did, and he even refunded money for my DOS.
So, my suggestion is, call Gateway, and demand that they replace your MB or
give you your money back. I think they too are convinced that the GENE II
was designed by some nincompoops and isn't worth the price of copper clad.

Also, don't waste any time trying to fix it - it ain't fixable.

Milan
.