Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!apple!bionet!hayes.fai.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request From: faunt@cisco.com (Doug Faunt N6TQS 415-688-8269) Newsgroups: comp.dcom.telecom Subject: Re: Help with Rotored Lines/ Rack Mounted Modems Message-ID: <9796@accuvax.nwu.edu> Date: 15 Jul 90 13:51:39 GMT Sender: news@accuvax.nwu.edu Organization: TELECOM Digest Lines: 16 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 489, Message 9 of 10 It turns out, that the way to busy-out a bad modem in a T2500 rack-mount system is to pull the modem out of the rack, and send it in to get it fixed, presumably. This can be done on a running card cage with no problems. If you could get someone to flip a switch, you could get them to pull a card. Another solution is to check out various styles of "call distribution". We have a ATT Systme 75 here at cisco, and one of the styles of call distribution is called "uniform call distribution". It tries to route the next call to a group to the least-used line available, but never the same line as the last call, so if there's a bad modem, the user just hangs up and redials, and gets a different line. Bad modems are indicated pretty reliably by various statistics that our, cisco, terminal servers keep. I don't know if "UCD" is available from central offices, however. good luck, faunt@cisco.com