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From: IE09@vaxb.acs.unt.edu
Newsgroups: comp.dcom.telecom
Subject: Telco Can't Help With Harassing Calls
Message-ID: <9740@accuvax.nwu.edu>
Date: 14 Jul 90 23:53:00 GMT
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X-Telecom-Digest: Volume 10, Issue 485, Message 4 of 6


I quote from a letter from Southwestern Bell:
 
" Dear Mr. Bilger,
 
    We are sorry we have been unable to identify the source of your
 annoying calls.  We have removed the line identification equipment
 from your line. If you continue to receive these calls and wish to change
 your telephone number, please call our business office. We regret we have
 been unable to resolve this problem for you."
 
                                           Ms. Rubell
                                    Annoying Call Specialist
                                    Southwestern Bell
 

 Now, if I am not mistaken, with Caller ID in effect, The phone
company records every phone number that calls MY number. So they
should be able to look in their records of who called me and at what
times.  Also, what else could the phone company use to trace these
annoying calls?  And what can I do to argue about their incompetence
in this matter?
 
                                 Thank you, 
             
                                    Jeff Bilger