Path: utzoo!attcan!uunet!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: T720019@univscvm.csd.scarolina.edu (Volkhart Baumgaertner) Newsgroups: comp.dcom.telecom Subject: Trouble Getting Telephone Service Message-ID: <9830@accuvax.nwu.edu> Date: 17 Jul 90 18:30:13 GMT Sender: news@accuvax.nwu.edu Organization: TELECOM Digest Lines: 28 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 492, Message 8 of 9 I have been in the States since August (I am from Germany) and am just trying to get a phone installed (the first in my own name over here). However, there seem to be some problems. I am just about to move, and my new roommate (who is also my landlord) had another roommate some time ago who had a phone in his own name and apparently still owes the phone company about 140 Dollars. When I called Southern Bells customer service here in Columbia (SC) to order my line, my order was taken, but I was told that I could only get my installation if my roommate's former roommate paid his debts. My question is: Does it conform to common practice if the phone company makes my installation dependent on whether a person whom I don't even know pays his bill? Also, I was asked how much I estimated my mothly long distance calls would be. I said that at my old address, where I shared my old roommate's phone, it was usually between 50 and 100 Dollars. After being put on hold for a while, I was told that according to the information I provided the deposit would be 240 Dollars. This seems a bit high to me, for I know that my old roommate, who initially did not have to pay a deposit at all, even after repeatedly not paying his bill in time, had to deposit only 135 Dollars, the amount of the monthly long distance calls being about the same or even a bit higher. I would appreciate any comments on this. Volkhart Baumgaertner BITNET: T720019@univscvm INTERNET: T720019@univscvm.csd.scarolina.edu