Xref: utzoo comp.sys.apollo:5869 comp.sys.hp:5653
Path: utzoo!attcan!uunet!cs.utexas.edu!yale!umich!pmsmam!wwm
From: wwm@pmsmam.uucp (Bill Meahan)
Newsgroups: comp.sys.apollo,comp.sys.hp
Subject: Re: Netpower: OPEN LETTER to HP, Draft #2
Keywords: HP Apollo customer services Internet
Message-ID: <1990Jul19.113518.2499@pmsmam.uucp>
Date: 19 Jul 90 11:35:18 GMT
References: <1990Jul11.124826.22519@metro.ucc.su.OZ.AU> <1990Jul14.085541.18550@metro.ucc.su.OZ.AU> <1990Jul19.071243.5012@metro.ucc.su.OZ.AU>
Reply-To: wwm@pmsmam.UUCP (Bill Meahan)
Organization: Ford Motor Co EFHD Ypsilanti Plant, Ypsilanti MI
Lines: 27

Just one short comment:

What about those of us who are COMMERCIAL users of HP/UX?

Setting up the mechanisms proposed on the Internet are a terrific idea! BUT,
there are a large number of us out here in the commercial world who use HP/UX
who would like the same type of service!!  The ability to do anonymous UUCP
(preferably into a local phone number - the local HP sales office??) to obtain
archive items, plus a UUCP mail gateway for e-mail contact (again, via the
local HP sales office?) would be GREATLY appreciated.

Yes, I know about SupportLine and the BBS (I've used it as we _are_ on
service contract here) but my opinion of what I've seen so far is pretty
low.  The idea of CompuServe has an air about it that resembles the air
about the waste containers in a fish cannery after a long, hot, muggy
weekend.  Whoever thought that one up ought to to be forced to endure
a month of alt.flame.

As a peon engineer in a rather large company, with no personal authority
whatsoever (how's that for a disclaimer!) I offer my wholehearted support
for the concept of electronic interaction with HP/APOLLO.  Just don't
leave me (and my many equivalents elsewhere) out of the grand scheme!
-- 
Bill Meahan  WA8TZG		uunet!mailrus!umich!pmsmam!wwm
I don't speak for Ford - the PR department does that!

Any attempt at wit is liable to offend _somebody_!