Path: utzoo!utgpu!watserv1!watmath!att!dptg!ulysses!andante!mit-eddie!uw-beaver!rice!cs.utexas.edu!sdd.hp.com!decwrl!sgi!shinobu!odin!bigboote!dunlap From: dunlap@bigboote.sgi.com (D. Christopher Dunlap) Newsgroups: comp.sys.sgi Subject: Re: IRIX 3.3 Question Message-ID: <10399@odin.corp.sgi.com> Date: 16 Jul 90 15:06:46 GMT References: <11056@medusa.cs.purdue.edu> <1990Jul13.192925.1898@ultra.com> Sender: news@odin.corp.sgi.com Organization: Silicon Graphics, Inc., Mountain View, CA Lines: 55 In article <1990Jul13.192925.1898@ultra.com> shj@ultra.com (Steve Jay) writes: >In <11056@medusa.cs.purdue.edu> krk@cs.purdue.EDU (Kevin Kuehl) writes: > >> This may seem like a silly question, but how do you get IRIX >>3.3? We have software support on our two 4D/20's and two 4D/25's, and >>we thought we would automatically be sent the upgrade. Do we >>specifically have to ask for it or should we have received it already? > >I was told by an SGI person, who appears to know what's going on, that 3.3 >is NOT a "push" release. This means 3.3 will be sent only to those who ask >for it, or those who are on record with SGI has having bugs that are fixed >in 3.3. > >I'm not sure of the procedure for asking for it. I'd try calling >the hotline/helpline (or whatever it's called), and then contact your >local salesperson if that doesn't work. > >Steve Jay >shj@ultra.com ...ames!ultra!shj >Ultra Network Technologies / 101 Dagget Drive / San Jose, CA 95134 / USA >(408) 922-0100 x130 "Home of the 1 Gigabit/Second network" As mentioned in another posting, certain hardware requires 3.3, and that's often the reason someone has a copy already. Also, certain developers and OEMs, known as Geometry Partners, get distribution earlier than everyone else. We also have a contractual obligation to our Geometry Partners to give them time to check out their code on the new release. All customers with appropriate service contracts with Silicon Graphics will be getting distribution of the 3.3 release. All of the factory production lines will also roll to the 3.3 release. Anyone who does not have a service contract with SGI will have to purchase the update. Hope that helps. chris D. Christopher Dunlap Product Support Customer Support Division email: dunlap@sgi.com Silicon Graphics Computer Systems