Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!pyrnj!bartal!monymsys!david
From: david@monymsys.uucp (David Kozinn)
Newsgroups: comp.dcom.modems
Subject: Re: Lightning Strikes!
Summary: excerpt from Panamax warranty
Message-ID: <1990Jul27.224819.26004@monymsys.uucp>
Date: 27 Jul 90 22:48:19 GMT
References: <97@mnopltd.UUCP>
Organization: MONY Financial Services, Microcomputer Systems, Teaneck, NJ
Lines: 47

In article <97@mnopltd.UUCP> gatech!stiatl!mnopltd!neal writes:
>
>Is there any fine print in the policy on these things?  i.e. what if your
>ground connection is no good?   Or you have real sandy soil? (no conductance)

The following is taken from the PANAMAX warranty that a friend at work had.
Most of this is a direct quote:

"PANAMAX will pay for repair or replacement of equipment downline of any
PANAMAX surge protector if a transiet surge should pass from the AC power
line(s), or from the ancillary connectors (RJ-11/RJ-45, coaxial cable "F"
connector, etc.) through the three stages of protection in PANAMAX surge
protectors and cause damage to connected equipment, under the following
conditions:

1. The PANAMAX surge protector must have been plugged into a properly grounded
electrical outlet and have positive connection between all three prongs of the
plug (hot, neutral, and ground). All equipment grounds must be properly
connected to the PANAMAX surge protector.

2. [Paragraphs says that return authorization must be obtained before
returning the surge protector.]

3. Notification of connected equipment damage must be given to PANAMAX at the
time of initial phone call. An estimate of the needed repairs, including the
report from a qualified technician explaining the nature of the damage must
follow from the customer in a timely fashion. Panamax has the option of
inspecting the damaged connected equipment (to be shipped at Panamax expense).

4. The test results of the returned surge protector and the report from the
qualified technician are evaluated to determine whether the surge protector
has failed to provide protection.

5. The customer will pay to have the stated equipment replaced or repaired. If
the surge protector has failed to provide protection, PANAMAX will reinburse
the customer, and will pay for the lesser of repairing or replacing the
damaged equipment.

6. Warranty: Valid in the United States and Canada."

I don't have one of these myself but it certainly looks impressive. I hope
this info helps.
-- 
David Kozinn                     | UUCP:   uunet!vmp!monymsys!david
MONY Financial Services MD 75-14 | Domain: monymsys!david@vmp.com
Glenpointe Centre West           | GEnie:  D.KOZINN 
Teaneck, NJ 07666-6888           | Phone:  +1-201-907-6990