Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uwm.edu!bionet!hayes.fai.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request
From: optilink!cramer@uunet.uu.net (Clayton Cramer)
Newsgroups: comp.dcom.telecom
Subject: E911 Service: Data From The Horse's Mouth
Message-ID: <9963@accuvax.nwu.edu>
Date: 20 Jul 90 18:32:58 GMT
Sender: news@accuvax.nwu.edu
Organization: Optilink Corporation, Petaluma, CA
Lines: 20
Approved: Telecom@eecs.nwu.edu
X-Submissions-To: telecom@eecs.nwu.edu
X-Administrivia-To: telecom-request@eecs.nwu.edu
X-Telecom-Digest: Volume 10, Issue 501, Message 12 of 13


I attended a meeting last night, set up by our local police department
to inform and educate the public about our local gang problem.  One of
the people present was the E911 dispatch supervisor for our city.  She
explained that the reason they usually request name and address
information, even though it is already on the screen is:

1. The information comes out of the phone company data base, and may
not be 100% accurate.

2. You may be calling from a different phone number than your own.
(Example: you return home to find evidence of a burglary, and go to
the neighbor's house to request police assistance).

3. You may have moved, and it takes a few days for the information to
make it into the 911 data base.


Clayton E. Cramer {pyramid,pixar,tekbspa}!optilink!cramer
Disclaimer?  You must be kidding!  No company would hold opinions like mine!