Path: utzoo!attcan!uunet!wuarchive!psuvax1!rutgers!rochester!kodak!eastman!hpcore!gerwitz
From: gerwitz@hpcore.Kodak.Com (Paul Gerwitz)
Newsgroups: comp.sys.hp
Subject: Re: Netpower: encourage HP to improve customer services
Message-ID: <1276@eastman.UUCP>
Date: 20 Jul 90 13:29:29 GMT
References: <1990Jul6.015817.23710@metro.ucc.su.OZ.AU> <4310127@hpindda.HP.COM> <1273@eastman.UUCP>
Sender: news@eastman.UUCP
Reply-To: gerwitz@Kodak.com
Followup-To: <1273@eastman.UUCP>
Organization: Eastman Kodak Co.
Lines: 35


In article <1273@eastman.UUCP>, gerwitz@.Kodak.Com (Paul Gerwitz) writes:
|> 
|> In article <4310127@hpindda.HP.COM>, danh@hpindda.HP.COM (Dan Herington)
|> writes:
|> 
|> If this is so problematic, then why has Digital openly solicited their
|> Ultrix users (at the last USENIX) to send e-mail to the Atlanta Customer
|> Support Center without any retribution from the Internet community.  
|> Apple also makes their tech notes regularly available via anonymous ftp on
|> apple.com which is reachable from the internet.

APOLOGY--------->  I checked again and apple.com DOES NOT have the tech
notes on-line.  Technotes are found on Info-Mac archives at various sites
such as sumex-aim.stanford.edu.

  I guess the point I was really trying to make is that there are internet
  connected sites that have vendor produced 'stuff' on them.  

  I continue to urge HP to seriously study ANY reasonable solution to this
  situation.   
 
 +--------------------------------------------+
 | The opinions expressed are strictly my own |
 | and do not represent the policies of my    |
 | employer.  At least not yet....            |
 +--------------------------------------------+
 
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  | Paul F Gerwitz  WA2WPI  | SMTP: gerwitz@kodak.com                   
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