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From: rmf@media.uucp (Roger Fujii)
Newsgroups: comp.sys.apollo,comp.sys.hp
Subject: Re: Netpower: Apollo/HP contrast (was: HP Common Lisp question)
Keywords: Apollo Division service resources APR software upgrade
Message-ID: <1990Jul23.190138.4831@media.uucp>
Date: 23 Jul 90 19:01:38 GMT
References: <344@shrike.AUSTIN.LOCKHEED.COM> <1340130@hpclsun.HP.COM> <1990Jul14.085541.18550@metro.ucc.su.OZ.AU>
Organization: Media Cybernetics, Inc.
Lines: 26

jimr@maths.su.oz.au (Jim Richardson) writes:

>By the way, has anyone anywhere ever received a reply to an APR emailed to
>the address apr_cs_admin@apollo.hp.com given in the mkapr manual page?  Or
>do they just ignore Australian ones?

I got a response back in 4 months (whee...).  However, they are persistant.
We still get APR confirmations of reports we made over a year ago...

>The consequence, however, is that the open letter should be written from the
>point of view of *Apollo* customers, since we're the ones suffering.  There'll
                                                           ^^^^^^^^^
                              And how!!!!
>be some changes to the letter along these lines, and maybe discussion should
>move back into comp.sys.apollo.  I'd still be very glad to see support and/or
>signatures from any HP-machine customers who sympathize, or who would like HP
>to provide them even better service by making effective use of the Internet.

Personally, I would like to see more TECHNICAL documentation on these things.
Apollo has drowned us with user-type manuals, but all of these stop real
short when you are trying to do ANYTHING technical (this is ESPECIALLY
irking with Apollos since so much of the system's inner workings are done
by 'magic').  
-- 
Roger Fujii - Media Cybernetics		Phone: (301)495-3305
Internet: rmf%media@uunet.uu.net 	UUCP: {uunet,hqda-ai}!media!rmf