Path: utzoo!utgpu!news-server.csri.toronto.edu!clyde.concordia.ca!uunet!sjsca4!poffen
From: poffen@sj.ate.slb.com (Russ Poffenberger)
Newsgroups: comp.sys.ibm.pc.misc
Subject: MSC 6.00 delivery charges
Message-ID: <1990Jul27.181203.25496@sj.ate.slb.com>
Date: 27 Jul 90 18:12:03 GMT
Reply-To: poffen@sj.ate.slb.com (Russ Poffenberger)
Organization: Schlumberger Technologies, San Jose, CA.
Lines: 18


A couple of weeks ago when I received my MSC 6.0 update, I didn't think much
about it until yesterday I got a bill from the carrier (Airborne Express) for
delivery charges of $40.

What the *$#^&^*% gives?

Is this common practice for Microsoft to bill the recipient for shipping?
I thought one of the things I paid for when I ordered it (on my credit card)
was some $7.50 for shipping and handling.

Who would I talk to at Microsoft to find out why this is happening?


Russ Poffenberger               DOMAIN: poffen@sj.ate.slb.com
Schlumberger Technologies       UUCP:   {uunet,decwrl,amdahl}!sjsca4!poffen
1601 Technology Drive		CIS:	72401,276
San Jose, Ca. 95110             (408)437-5254