Path: utzoo!attcan!uunet!cs.utexas.edu!samsung!sol.ctr.columbia.edu!lll-winken!lll-lcc!rzh
From: rzh@lll-lcc.UUCP (Roger Hanscom)
Newsgroups: comp.sys.m68k
Subject: Re:  SCSI Disks on Delta 3000s
Message-ID: <3098@lll-lcc.UUCP>
Date: 19 Jul 90 16:03:59 GMT
Organization: Lawrence Livermore Labs, LCC, Livermore Ca
Lines: 33


In <41276@mcdchg.chg.mcd.mot.com> heiby@mcdchg.chg.mcd.mot.com (Ron Heiby)
writes:

>The most common experience that our customers seem to have when
>they try to save a few bucks by integrating their own disk drive
>is that they are surprised by how much work it *really* would have
>saved if they had just bought a drive from us.  All the tools are
>there to integrate foreign drives into the system.  But, if you
>buy ONE disk drive from a manufacturer, how likely do you think
>they will be to act quickly to fix an incompatability in their
>firmware?  Don't "cut off your nose to spite your face".  Take
>the easy way out.  You'll be glad you did.
>-- 
>Ron Heiby, heiby@chg.mcd.mot.com	Moderator: comp.newprod
>"Mandatory Drug Testing?  Just Say NO!!!"

Experience makes me want to let this one go flying by, but it sticks in
my throat too much.
[flame on]
If "all the tools are there to integrate foreign drives into the system",
then integrating foreign drive into the system shouldn't be a problem.
This "buy it from us at 2x, 3x, 10x .... the market price because it's
easier" attitude is too common with vendors (particularly the three letter
ones..ahem).  IMHO, if a customer wants to buy from the vendor (for what-
ever reason...easier, h/w maint,, less paperwork,....etc.) fine, but a
vendor should also provide whatever it takes to make their h/w work with
3rd party stuff in the market.  I can see them not making it terribly
easy, but they shouldn't make it hard either.  "The easy way out" may not
be an option for lots of folks!
[flame off]

             roger                    rzh@lll-lcc.llnl.gov