Path: utzoo!attcan!uunet!tut.cis.ohio-state.edu!giza.cis.ohio-state.edu!francis From: francis@giza.cis.ohio-state.edu (RD Francis) Newsgroups: comp.sys.mac.apps Subject: Re: Bootable Disinfectant (WAS Re: Hilarious Disinfectant 2.0) Message-ID: <82308@tut.cis.ohio-state.edu> Date: 20 Jul 90 17:55:53 GMT References: <78@alchemy.UUCP> <1990Jul20.003127.9742@swbatl.sbc.com> <1990Jul20.134951.4832@ariel.unm.edu> Sender: news@tut.cis.ohio-state.edu Reply-To: RD Francis Organization: Ohio State University Computer and Information Science Lines: 30 In article <1990Jul20.134951.4832@ariel.unm.edu> wilcox@hydra.unm.edu (Sherman Wilcox) writes: >In article <1990Jul20.003127.9742@swbatl.sbc.com> george@swbatl.UUCP (George D. Nincehelser) writes: >> >>The whole point is to make it easy for USERS LESS TECHNICAL THAN >>OURSELVES! ... > >At some point, we start doing a disservice to "users less technical >than ourselves" by not encouraging them to acquire some level of >knowledge about such "technical" things .... At the same time, there are those users who would say, in essence, "If I have to do something to make it work, I just won't do it at all." In general, those users are supported in some way, shape or form by those of us who do know what we're doing, but personally stepping in to set up the disk for them could potentially be a pain. In most instances, those sort of situations can be handled by physical distribution of the disk, though. Never underestimate the ability of the users to screw things up, however. I'm sure that if someone did set up a Disinfectant installer as described, someone would screw up using it if at all possible. My old company used to amaze several clients by fixing their system very quickly when someone came out to look at a problem. It was fairly simple; all they had to do was call up Find File, look for System, and remove the half-dozen extra system folders that had been installed along with new software packages. Between the client's pleasure, and the fact that the company had just made some easy money off of someone else's stupidity, my boss was real happy :-). -- R David Francis francis@cis.ohio-state.edu