Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!tut.cis.ohio-state.edu!pt.cs.cmu.edu!andrew.cmu.edu!bg11+ From: bg11+@andrew.cmu.edu (Brian E. Gallew) Newsgroups: comp.windows.ms Subject: Re: Starting processes Message-ID: Date: 24 Jul 90 01:51:47 GMT Organization: Carnegie Mellon, Pittsburgh, PA Lines: 7 I have to agree with your opposition, Peter. I *DO* take phone calls for customer service every day. I try my best to give competent help, but sometimes the urge to shout RTFM becomes so strong that I have to start acting as dumb as some of my customers. I don't want to offend my customers, as I do get a lot of intelligent questions, too. On the other hand, the idiot that kept me on the phone for 45 minutes while he initialized a hard disk on a Macintosh really irritated the flock out of me.