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From: john@bovine.ati.com (John Higdon)
Newsgroups: comp.dcom.telecom
Subject: Re: Business Rates
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Date: 27 Jul 90 07:06:14 GMT
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Reply-To: John Higdon <john@bovine.ati.com>
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Isaac Rabinovitch <claris!netcom!ergo@ames.arc.nasa.gov> writes:

> Supposedly a Stanford dormie thought it would be cute to
> have the following annoucement on his answering machine: "You've
> reached Smith House, an experiment in modern living!"  Pac Bell told
> him he'd have to change it or pay a business rate!

I would not be surprised if this actually happened. But for future
reference it should be pointed out that they could have stood their
ground and left the announcement any way they pleased without fear of
class of service change.

Not long ago this matter came up and it was necessary to obtain a copy
of the tariff that applies to determining whether business or
residence rates apply to an account. The document is about four pages
long and deals with things like use to which the phone is put
(personal, hobby, business purposes), where the phone is installed
(apt. building or office building), and a number of other
considerations.

None of them involve:

1. Number of lines associated with the account.

2. How the telephone is answered.

In other words, don't let a front line rep bozo ever try to intimidate
you over how you answer your phone or over how many lines you want in
your house. Those things are not a consideration for your qualifying
for residence service. I have ten lines and answer the phone with a
variety of messages for amusement. There are about to be four more
installed.  All of it residence.


        John Higdon         |   P. O. Box 7648   |   +1 408 723 1395
    john@bovine.ati.com     | San Jose, CA 95150 |       M o o !