Path: utzoo!attcan!uunet!bu.edu!telecom-request!
From: CRW@icf.hrb.com (Craig R. Watkins)
Newsgroups: comp.dcom.telecom
Subject: Re: Asking For the Right Thing
Message-ID: <61554@bu.edu.bu.edu>
Date: 28 Jul 90 15:05:00 GMT
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X-Telecom-Digest: Volume 10, Issue 524, Message 6 of 6


In article <10186@accuvax.nwu.edu>, rpw3%rigden.wpd@sgi.com (Rob
Warnock) writes:

> Next week's lessons: "17 Ways a Telephone Installer Can Miss the
> Special-Service Tags on Your Lines and Give the Pairs Away to
> Somebody's Telephone."  

In college, we had this problem all the time.  We had dedicated pairs
to the building where basketball was played so that we could do
broadcasts.  (We got in on the same rate structure that Rob talked
about since the wires never left the "customer premises.")

We knew that our pairs were often given out so we would check the line
before an event.  One such Saturday at 2AM (college, remember?) we
checked the line and we were not surprised to find it down.  At 2AM,
do you call repair and tell them your intercom line isn't working and
have them promise to have it fixed by 5PM on Monday?  No, you call the
Radio/TV Special Services line, which we did.  Bell had someone out
(of bed) in about an hour to fix the line.  We ran our tests and were
happy that we were ready for the game coming up within hours.  Another
example of "asking for the right thing."

While looking for our line in the press box, we would find that the
other stations had their stations' broadcast audio on their pairs.  We
soon realized that this was a neat way to identify who's line was
whose AND a great way to keep the installers from mistaking your pair
for being "unused" between events.


Craig R. Watkins		Internet:	CRW@ICF.HRB.COM
HRB Systems, Inc.    		Bitnet:		CRW%HRB@PSUECL.Bitnet
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