Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!cs.utexas.edu!samsung!emory!ducvax.auburn.edu!fvest From: fvest@ducvax.auburn.edu (Floyd Vest) Newsgroups: comp.misc Subject: Re: Voice response system info wanted Message-ID: <6149@emory.mathcs.emory.edu> Date: 1 Aug 90 21:46:36 GMT References: <168100008@.Prime.COM> Sender: news@mathcs.emory.edu Reply-To: fvest@ducvax.auburn.edu Organization: Auburn University Lines: 36 News-Software: VAX/VMS VNEWS 1.3-4 In article <168100008@.Prime.COM>, KENSHO@.Prime.COM writes... >A friend of mine works at a company that has an IBM >voice response system that allows users to dial in over a touch-tone >phone and get information about things like their account balance, >last transaction etc. This company isn't happy with the system they >currently have, but aren't sure how to research other vendors. >1) Who makes these systems? Many vendors are active in this area. >2) Is there an industry organization? A trade rag? It's roughly a part of telecommunications. You might find something in Comm Week. >3) What kind do you have? Do you like it? We have a system from CCS distributed by EPOS Corp. They are highly recommended and have provided excellent support and service. >4) Where to go for more info? Feel free to write me, or you may contact the vendor at +205 826 7056 Disclaimer: I am only a satisfied customer...but unless that damn salesman buys me a lunch sometime, I'm going to stop praising his system :-) //========================================================================\\ || Floyd Vest <> || || Auburn University || || FVEST@AUDUCVAX.bitnet || || {...!gatech!ducvax.auburn.edu!fvest} || || fvest@ducvax.auburn.edu || \\========================================================================//