Path: utzoo!attcan!uunet!decwrl!sdd.hp.com!ucsd!ucbvax!ETSUACAD.BITNET!S36666WB
From: S36666WB@ETSUACAD.BITNET (Brian Wright)
Newsgroups: comp.sys.amiga
Subject: Amiga 3000 and poor quality control.
Message-ID: <9008011500.AA25318@jade.berkeley.edu>
Date: 1 Aug 90 15:39:42 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Lines: 49

Hello friends,

        I am not very happy at all.  Let me explain.  I *had* an Amiga 3000
briefly.  I bought the 3000 and 6 days later it went to the shop.  It's been
there since.  It's still there.  There are *NO* parts available for it, so
I was told.  So they ordered a motherboard which is *NOW* on backorder.  Who
knows how long that will take.  I am very much upset by this situation.  I'll
say now that *IF* Commodore doesn't improve their quality control the 3000
is going to *BOMB* miserably.  I mean were talking yet another LISA.  This
computer *IS* supposed to be a WORKSTATION.  If you can't even pull it out
of the box in working order what are universities and businesses going to
think of this.  I mean if they buy a shipment and 1 out of every 3 fail what
are the chances they are going to purchase them again?  Come on Commodore
let's get that quality control improved before you KILL the machine before it
even starts.
       Now to the monitor.  The monitor is even another story.  Yes, I bought
the bundle package.  The 1950 monitor came in that bundle.  It was even
defective.  Well, there is one thing that everyone should know before buying
the 1950.  The 1950's tube is rather loose inside the case.  It moves in ship-
ment.  So don't be surprised when you have a VERY tilted screen when you first
turn it on.  The only way to fix it is to take it to the shop.  That wasn't
my problem, however.  It was slightly tilted but no big deal.  The problem
I had with it is that all four corners of the screen were Blurry and darker
than the center (which was nice and sharp).  The service center can't fix that
problem either.  There is *NO* way to focus the tube.  Needless to say, I am
very unhappy, discouraged, dismayed and purturbed by all of this.  Here's my
plea to Commodore:  PLEASE ALLOW ME TO SEND MY EQUIPMENT BACK FOR REPLACEMENT
AND SEND ME SOMETHING THAT WORKS AND HAS BEEN TESTED.   If I can't have that
then I want my money back.  $2600 is a lot to spend on NOTHING.  That's what
I have, NOTHING.
       Update:  I called Commodore and (here's the kicker) there *ARE* no 3000s
available.  HUH?  Run that by me again?  NO 3000s?  Really Commodore you MUST
have some around there.  Come on.  All I want is to have my machine fixed.
What'd you do only make a small run?  I mean.  This is sad.  I was also told
that it might be up to a month before there ARE more 3000s.  A MONTH?  I had my
machine for SIX days and now I have to wait upto a month for it to be fixed.
I should have just waited to purchase it.  Maybe I shouldn't have purchased it.
Maybe this will be my LAST Commodore purchase.  Perhaps.  If this situation
can't be resolved and but quick it probably WILL be.  ....end of flame.....

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/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\
\ To steal from one is plagiarism.  To steal from many is research.    /
/                                                   ---Unknown---      \
\_________________________________     / /                             /
/                                |    / /                              \
\ ---Brian Wright                |\ \/ / Only Amiga makes it possible! /
/ ---s36666wb@etsuacad.etsu.edu  | \/\/     But Commodore doesn't.     \
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