Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!rutgers!cmcl2!sbcs!ameristar!rick
From: rick@ameristar (Rick Spanbauer)
Newsgroups: comp.sys.amiga
Subject: Re: Amiga 3000 and poor quality control.
Message-ID: <1990Aug1.203734.12463@ameristar>
Date: 1 Aug 90 20:37:34 GMT
References: <9008011500.AA25318@jade.berkeley.edu> <1990Aug1.155127.11975@ncsuvx.ncsu.edu> <EahlEvC00WAt4Ly2JN@andrew.cmu.edu>
Organization: Ameristar Technology, Inc
Lines: 20

In article <EahlEvC00WAt4Ly2JN@andrew.cmu.edu> rg20+@andrew.cmu.edu (Rick Francis Golembiewski) writes:
>
>there have been several problems with the suns, and if we can get sun
>to send replacement CPU boards in 6 months then we are lucky!  Which

	Suggestion: get yourself new service people or a better grade of
	service.  In places I do work at, it is always the case that if
	you buy 30 day turn around service from Sun, the repair item is
	returned within 30 days, period.  If you have 7 day service, then
	they get it back within 7 days, period.  If Sun says it is coming 
	Fedex tommorrow, then it comes tommorrow.  In other words, Sun 
	service does a good, albeit somewhat expensive, job.  Your six month
	figure for a repair is a significant fraction of the useful lifetime 
	of a workstation, friend!  Anyways, perhaps the delays you are seeing 
	are at CMU or part of some political agenda there ;-) ;-)

>//     Rick Golembiewski  rg20+@andrew.cmu.edu  \\

					Rick Spanbauer
					Ameristar