Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!know!zaphod.mps.ohio-state.edu!rpi!dali.cs.montana.edu!milton!unicorn!ogicse!unmvax!uokmax!d.cs.okstate.edu!drd!john From: john@DRD.Com (John Horeth) Newsgroups: comp.sys.ibm.pc.misc Subject: Re: MSC 6.00 delivery charges Message-ID: <1990Jul30.164126.16710@DRD.Com> Date: 30 Jul 90 16:41:26 GMT References: <1990Jul27.181203.25496@sj.ate.slb.com> Sender: john@drd.Com (John Horeth) Reply-To: john@drd.Com (John Horeth) Organization: DRD Corporation, Tulsa, OK Lines: 26 poffen@sj.ate.slb.com (Russ Poffenberger) wrote: } } A couple of weeks ago when I received my MSC 6.0 update, I didn't think much } about it until yesterday I got a bill from the carrier (Airborne Express) for } delivery charges of $40. } } What the *$#^&^*% gives? } } Is this common practice for Microsoft to bill the recipient for shipping? } I thought one of the things I paid for when I ordered it (on my credit card) } was some $7.50 for shipping and handling. } } Who would I talk to at Microsoft to find out why this is happening? } } } Russ Poffenberger DOMAIN: poffen@sj.ate.slb.com } Schlumberger Technologies UUCP: {uunet,decwrl,amdahl}!sjsca4!poffen } 1601 Technology Drive CIS: 72401,276 } San Jose, Ca. 95110 (408)437-5254 I would definitely talk to someone. I received my update from Microsoft via Federal Express and I have received no bill. Also the $7.50 was for shipping and handling. I would talk to both Microsoft and the shipping company in question, sounds like they just got their wires crossed.