Xref: utzoo comp.lang.postscript:5628 comp.text:7063 Path: utzoo!attcan!uunet!tut.cis.ohio-state.edu!mstar!mstar.morningstar.com!bob From: bob@MorningStar.Com (Bob Sutterfield) Newsgroups: comp.lang.postscript,comp.text Subject: Re: where to buy Transcript? Message-ID: Date: 30 Jul 90 12:46:47 GMT References: Sender: usenet@MorningStar.COM (USENET Administrator) Reply-To: bob@MorningStar.Com (Bob Sutterfield) Followup-To: comp.lang.postscript Organization: Morning Star Technologies Lines: 25 In-Reply-To: bob@MorningStar.Com's message of Wed, 25 Jul 90 19:25:19 GMT In article bob@MorningStar.Com (Bob Sutterfield) writes: I called Adobe to ask about it, but nobody I talked to there has ever heard of Transcript, let alone running it on a Sun. Yes, Adobe are the right folks. A couple of hours after I posted my query, Victoria Brown called back and put me in touch with Karen Walles, who is quite the right sales person to talk to about Transcript. Apparently I've caused some waves at Adobe, because my article arrived there some hours after we talked, making it sound as if perhaps I were dissatisfied with Adobe or with Karen or some other person there, or as if perhaps I had amnesia and forgot our very pleasant conversation and the helpful information she provided. Sometimes network propagation time introduces socially inconvenient asynchrony. Yes, Adobe has certainly heard of Transcript, Karen is quite knowledgeable and helpful, and my problem is resolved. I'm impressed with the efforts expended by various management and technical folks there to make sure I was taken care of - I've received a couple of telephone calls and several mail messages. And I certainly wouldn't want to malign their reputation in such a forum as this. There, are all the feathers unruffled, and is Karen out of trouble? :-)