Path: utzoo!utgpu!watserv1!watmath!att!cbnews!mdk From: mdk@cbnews.att.com (Shadow) Newsgroups: comp.windows.ms Subject: Re: Crippleware (was 4DOS and Windows 3.0 problem.) Message-ID: <1990Jul28.175759.5826@cbnews.att.com> Date: 28 Jul 90 17:57:59 GMT References: <1990Jul24.181724.12354@world.std.com> <8005@fy.sei.cmu.edu> <7881@tekgvs.LABS.TEK.COM> Distribution: na Organization: U.N.I.T. (United Nations Intelligence Taskforce) Lines: 31 In article <7881@tekgvs.LABS.TEK.COM> toma@tekgvs.LABS.TEK.COM (Tom Almy) writes: >In article <8005@fy.sei.cmu.edu> bwb@sei.cmu.edu (Bruce Benson) writes: >>In article <1990Jul24.181724.12354@world.std.com> goodearl@world.std.com (Robert D Goodearl) writes: >> >Unacceptable ways: > >1. Anything that makes running the unlicensed program difficult. >Tom Almy >toma@tekgvs.labs.tek.com >Standard Disclaimers Apply I'd like to add my 2 cents to this topic as well. How about post-registration practices. For example, I registered "AS-EASY-AS..." and a few months after I registered they changed the support policy from unlimited toll calls to unlimited support for 3 months, then you have to pay a yearly fee to get support and the newsletter. I haven't had to use the support line yet, but what if I need to make a complex spreadsheet a year from now. I have to fork over $25 before I ask the question, plus pay the bill for the phone call. Not only that, but since they lump in the newsletter with the service fee, I won't be getting any new info on upgrades or new products. When I bought their product, I bought it because of the support, newsletter, *and* product. Mike King -- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ UUCP:..!att!cbnews!mdk | "What's the point in being grown-up |- The Domain: mdk@cbnews.ATT.COM | if you can't be childish at times?"| Doctor ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~