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From: oliver@lincoln.cs.unc.edu (Bill Oliver)
Newsgroups: comp.sys.amiga
Subject: Re: Amiga 3000 and poor quality control.
Message-ID: <15544@thorin.cs.unc.edu>
Date: 6 Aug 90 18:48:59 GMT
References: <9008011500.AA25318@jade.berkeley.edu> <EahlEvC00WAt4Ly2JN@andrew.c <26b7be41-2677.6comp.sys.amiga-1@tronsbox.xei.com>
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Reply-To: oliver@lincoln.cs.unc.edu (Bill Oliver)
Organization: University Of North Carolina, Chapel Hill
Lines: 23

In article <26b7be41-2677.6comp.sys.amiga-1@tronsbox.xei.com> dfrancis@tronsbox.xei.com (Dennis Francis Heffernan) writes:
>
>	RE getting dead machines from Commodore
>
>	I sympathize with the original poster; my 2000 was dead on arrival and
>it took about a month to get a new one out of Commodore.  The dealer we
>bought it from wasn't helpful- we had to go past them and deal directly
>with Commodore (making at least one person's life in Customer Support a living
>hell ;-) ).  
>


I'm a little surprised.  I bought a 2500/30 through the educational
discount just before the 3000 was announced (sigh!), and the thing
blew it's power supply two weeks after I got it.  I called the
dealer I went through (Servatronics Technologies in Burlington, NC),
and they said no problem -- it took them a little less than a week to 
get the parts and fix the machine.  All in all, I was happy both with
the machine and the service.

I guess it all depends on who your local dealer is.

Bill Oliver