Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!asuvax!mcdphx!phx.mcd.mot.com!teroach!stan
From: teroach!stan@phx.mcd.mot.com (Stan Fisher)
Newsgroups: comp.sys.amiga.hardware
Subject: Re: 2091 problems, 2630 question
Keywords: In article <90222.130855JKT100@psuvm.psu.edu> JKT100@psuvm.psu.edu (JKT) writes:
Message-ID: <13383@mcdphx.phx.mcd.mot.com>
Date: 10 Aug 90 22:00:45 GMT
References: <12710@june.cs.washington.edu> <90222.130855JKT100@psuvm.psu.edu>
Sender: listen@mcdphx.phx.mcd.mot.com
Reply-To: teroach!stan@phx.mcd.mot.com (Stan Fisher)
Organization: Motorola Microcomputer Group
Lines: 39
Summary:

>McNamee) says:
>>
>>From some recent postings, it seems there are _serious_ problems
>>with connecting multiple drives to a 2091 and using them both at
>>once (copying between them seems to be the most common culprit.)
>
>Concerning new ROMs, didn't someone here on the net say that you
>could get the new ones installed free at a service center?  If that's
               ^^^^^^^^^^^^^^^^^^^^^^^
>true, I wouldn't call it a problem.   :-)
>

If it's supposed to be free, I'd like to know about it!  I paid about
$28 each for the two ROMs 'cause when asked, the dealer said he'd charge
me about $20 to install the darn things! (on top of the $28 ea.)
Needless to say I PLUGGED them in myself.

It seems to me it should be a free upgrade since it isn't to add features
but to fix problems brought on by CBM!  This really burns me up!
In an earlier posting on this subject by myself I was mistaken in 
remembering a much lower price.  If I'd paid the dealer to fix this
problem that CBM is responsible for I'd have paid around $80 bucks!!
As it stands I'm out around $60.

I also understand there's a BIG article in Amiga World about this 
fiasco...   tsk tsk tsk   Bad press CBM...  you've screwed me again!
And you wonder why there is such a love HATE relationship with your
customers.

I have this incredible respect for the Engineers and staff of CBM
responsible for such an wonderful machine...  and such a "spit in your
face" attitude for the folks that make some of the policy decisions there.
I think these guys owe me at least $60!

Stan

  Stan Fisher -  stan@teroach.phx.mcd.mot.com  -  asuvax!mcdphx!teroach!stan
  Motorola Microcomputer Division, Tempe, Arizona   -   Voice (602) 438-3228
  Call our User Group BBS "M.E.C.C.A." running SkyLine 1.31 @ (602) 893-0804