Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request
From: microsoft!t-jimc@uunet.uu.net
Newsgroups: comp.dcom.telecom
Subject: Static Causes Hassle on YaleNet
Message-ID: <11013@accuvax.nwu.edu>
Date: 18 Aug 90 08:32:45 GMT
Sender: news@accuvax.nwu.edu
Organization: TELECOM Digest
Lines: 27
Approved: Telecom@eecs.nwu.edu
X-Submissions-To: telecom@eecs.nwu.edu
X-Administrivia-To: telecom-request@eecs.nwu.edu
X-Telecom-Digest: Volume 10, Issue 578, Message 13 of 13


I run a terminal from my dorm room at Yale at 2400 baud over the
regular YaleNet voice lines, usually with middling success.  The
age-old problem: bursts of static which destroy my connections and
cause much misery.  My equipment is not at fault; it has all been
checked out and reconfigured, and the static problem seems to affect
many farflung people on YaleNet.

I have brought this problem to YaleNet front-office people (probably a
mistake in and of itself), with little reaction.  The static is
hardly noticable during conversations ("I don't hear any static, sir")
but reduces me to 1200 baud or less with some regularity.

Many many phone calls and one "service visit" later resulted in my
being told "We just rent you the line and give you a dial tone ... we
make no guarantee of quality."  Since the YaleNet fees are fairly
stiff, this is not what I expect to hear.

My plea: If anyone with experience twisting arms of University telecom
types would drop a line suggesting a course of action, I would really
appreciate it.  (After 8/20 my email address changes back to
cowie@cs.yale.edu ).

Thanks in advance!  

jim