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From: greg@walt.cc.utexas.edu (Greg Harp)
Newsgroups: comp.sys.amiga
Subject: Re: I need info on Montgomery Grant please.
Message-ID: <36030@ut-emx.UUCP>
Date: 15 Aug 90 06:20:58 GMT
References: <3897@bwdls58.UUCP> <1990Aug11.062205.9424@ccu.umanitoba.ca> <6076@jhunix.HCF.JHU.EDU>
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Reply-To: greg@walt.cc.utexas.edu (Greg Harp)
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In article <6076@jhunix.HCF.JHU.EDU> barrett@jhunix.UUCP (Dan Barrett) writes:
>	The consensus, as I have seen it, is to AVOID both Montgomery Grant
>and M.C.S. (Micro Computer Services).

I wish I had seen something about MCS before now.  Today I celebrated my three
week anniversary of my order, which has not arrived.  When I ordered the
product, I was told it was in stock (in fact, the salesperson recommended this
particular product over the one I was intending to order.  I had been 50/50
between the two products, so I went with his recommendation) and that it would
arrive in 7-10 days.  A week later I was called and told that the product was
to be SHIPPED that day.  When I asked why it hadn't already been shipped, I
got silence, then "It'll be there Friday."  Anyway, today I called, and was
told that it hadn't been shipped YET.  After chewing on the person (the 
same one who I ordered from and who called me the next week) about their
business practices, I cancelled the order (to his protest  --  he didn't
want to do it!  After all, they expected new shipments of the product that
had apparently been out of stock of sometime this week! Grr!).  Luckily,
I had ordered COD, so I'm not out any money or anything.  

Half an hour later I ordered the product from BriWall.  These people seemed
alot more professional, and were able to give me alot of technical info on
it.  (Actually, after a second call, they cut me a deal on a lower price!)
Also, BriWalls shipping seems to be much better priced.  The same product I
would have paid $13 shipping on at MCS for UPS ground will cost me $8 
shipping for UPS 2nd Day Air from BriWall!  My recommendation has to be
for this company.  I would at least give them a call, since my periodic
checks of their prices have shown them to be lower than advertised.


The other mail order house I have dealt with for Amiga products is 7-Day
Software (which I have heard is out of business -- no surprise).  These
guys took two weeks to ship me an A501 compatible that I ordered and sent
UPS 2nd day air!  Again, I was TOLD that it was in stock when I ordered.
It seems that this company's name does not apply to their hardware! :-)

>	The mailorder house that has received the most praise in this
>newsgroup is Safe Harbor Software.
>
>	Other places that have received *mostly* praise, but also the
>occasional complaint, are Go Amigo, Briwall, Computability (some Canadians
>complained), and Computer Mart.
>
>	People are split 50/50 over Abel Supply Co., whose prices are almost
>always far cheaper than the other stores.  The consensus seems to be that
>Abel is good for IN-STOCK SOFTWARE only.  If it's hardware, or if it's out
>of stock, don't order it.
>
>	I am a happy customer of Abel Supply, Go Amigo, and Computer Mart.
>My good experiences with Abel outweight the bad by about 10 to 1.
>
>                                                        Dan
>
> //////////////////////////////////////\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
>| Dan Barrett, Department of Computer Science      Johns Hopkins University |
>| INTERNET:   barrett@cs.jhu.edu           |                                |
>| COMPUSERVE: >internet:barrett@cs.jhu.edu | UUCP:   barrett@jhunix.UUCP    |
> \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\/////////////////////////////////////

I am an unhappy customer of MCS and 7-Day (HA!) Software.  I am so far a very
happy customer of BriWall.  We'll see how this turns out on Friday, when the
product is supposed to arrive....

greg...

        _ _  Disclaimer:  "What I _really_ meant was..."
AMIGA! //// 
      ////   "Run to the bedroom, in the suitcase on the left you'll find my
_ _  //// favorite axe." --Roger Waters, Pink Floyd's The Wall, One of My Turns
\\\\////        
 \\XX//           Greg Harp                greg@ccwf.cc.utexas.edu