Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!sdd.hp.com!decwrl!orc!bbn.com!mips2!granite!silverio From: silverio@granite.cr.bull.com (Brian D. Silverio) Newsgroups: comp.sys.mac.hardware Subject: Deskwriter INK Summary: HP speaks at Macworld Keywords: Lies, all lies.... Message-ID: <1990Aug17.165342.29750@granite.cr.bull.com> Date: 17 Aug 90 16:53:42 GMT Distribution: na Organization: Bull HN Information Systems Inc. Lines: 17 At Macworld in Boston I went to the HP booth and asked about the rumored water-fast ink. The response was that it would be released in early 1991. Doing some quick math, I then asked if that meant it was six months in the future. The marketing type thought for a moment and then replied "Thats correct". I then pointed out that the ink has been six months in the future since I bought my Deskwriter in August 1989 and that I was tired of this run around. He then went into typical marketing 101 what-to-say-when-you-dont-know-what-you-are-talking-about drivel, so I left. The bottom line seems to be that HP does listen. However, instead of reacting to customer requests they concoct lies to tell to keep the noise level down. --- Neither my employer or I are authorized to speak for each other.